The Adobe Media Encoder CS5.5 (5.5.1) update is available. This update fixes a few major bugs.
After you’ve installed the update, let us know how it works for you.
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I am having trouble installing the update. I downloaded it, unpacked the zip file & clicked on the patch exe. There was some activity & a message saying the program was updated & ready to use. However, when I opened the program it was still the old version. I tried re-installing & the same thing happened. I am using Media Encoder as part of Production Studio Premium CS5.5.
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Try installing the update using the automatic method—i.e., choosing Help > Updates.
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Hi Todd
Already tried that – it tells me that all my applications are up to date! But Media Encoder is deffinately showing version 5.5.0.212. I’ve noticed a few forums where the update is said to be not available through automatic update – it has to be manually downloaded.
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> I’ve noticed a few forums where the update is said to be not available through automatic update – it has to be manually downloaded.
That is old information. Follow the link in my original post for current information.
I’ll see what I can find out regarding the failure of the updater to successfully install the update in your case.
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Hi Todd
Did you have any further information why I cannot install the update? I still get the message that all my applications are up to date.
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No, I don’t know why the update won’t install for you.
You might have more luck on the Adobe Media Encoder forum:
http://forums.adobe.com/community/ame
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