Hello,
My InDesign CS4 does not start after I bought a new iMac (August 2011) with Lion (with the latest updates of Apple):
‘Licensing for this product has stopped working (…)
Error: 150:30′
Restarting the computer, as suggested in the message, doesn’t work.
Can anyone tell me what to do to solve this problem?
Thank you!
Edzard Krol
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http://kb2.adobe.com/cps/512/cpsid_51260.html
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I tried these steps and I’m still having problems. The LicenseRecoveryLauncher app doesn’t work – it appears to be for PowerPC and not for intel. Is there a version for Intel?
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I have no idea, but I’m not surprised there might be problems with Lion. We’re talking about fairly old software here.
I don’t beleive, though that these instructions are for PPC — Solution 5 specifically mentions 10.5, 10.6 and 10.7. If you’ve gone through all the other solutions and done everything correctly, and it still doesn’t work, I’d uninstall, run the clean tool (Adobe – Adobe CS5 Clean Script) and reinstall.
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Thanks for the reply. I did try all other suggestions. According to many posts, these steps worked for many people, just not me. Perhap the following will be useful for someone in my predicament:
- I didn’t have FLEXnet Publisher in Prefs (it didn’t migrate with everything else to my new iMac).
- Someone actually said they had success when they added FLEXnet Publisher back to their prefs, but that didn’t work for me, either.
- I changed permissions on the files they suggested, didn’t work.
- I repaired permissions with Disk Utility, didn’t work.
- And finally, could not open License Recovery (error said PPC no longer supported, as I mentioned).
BUT: this did finally work (which I found here: http://forums.adobe.com/message/3857489):
Utilities/Terminal, paste: sudo python ‘/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/’LicenseRecover.py
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Thank you all for your help!
I tried some of the solutions mentioned above, but nothing helped.
What did work was this:
First I switched on my old iMac (also with Lion, where InDesign CS4 did work) and there I deactivated InDesign CS4.
Then I tried to start the InDesign CS4 on the new iMac and there was stil Error 150:30.
The next step was to download InDesign CS4 from the Adobe-website and then uninstall (with Uninstall Adobe InDesign CS4) InDesign, and then install it again.
Problem solved, everything worked fine. Afterwards I also had to register my Photoshop CS5 again.
Ciao!
Edzard
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Lisa Szymanski wrote:
Do you really think CS 4 is that old? It’s only one version ago, no? |||
Hurray! Funny how many solutions there are to this problem. Glad you fixed it.
Lisa
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Ha! I guess in software years, that’s ancient.
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Lisa Szymanski wrote:
Ha! I guess in software years, that’s ancient.
Like me….
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THANK YOU SOOOOOO MUCH. IT WORKED !!!!!
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yay!
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Looking over this thread again this morning I get the sens that perhaps you folks tried to migrate the apps rather than do clean installs on the new systems. This seldom works flawlessly.
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Hey Peter…
In my case, I had to restore my MAC from ‘time machine’ because of a critical crash.
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Guilty as charged. I can’t remember at the time why it seemed so arduous to reinstall, but in retrospect, it probably would have been easier.
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Lisa Szymanski wrote:
Guilty as charged. I can’t remember at the time why it seemed so arduous to reinstall, but in retrospect, it probably would have been easier.
It usually is.
